Concern Resolution for Students and Families

The Board of Education is committed to providing all students, staff, and families with a safe and supportive environment that fosters mutual respect, equity, inclusion and acceptance. The following information outlines the range of ways in which concerns may be addressed and resolved. In addition, you may reach out to the Board of Education Ombuds, who can help provide options for resolution of an FCPS concern or issue at fcps.org/ombuds or [email protected].

 informal resolution

Informal Resolution

An informal process to address concerns or conflicts at the lowest level without formal investigation.

bullying, harassment or intimidation

Bullying, Harassment or Intimidation

A process to report and address behaviors that target or harm individuals through repeated or severe negative actions.

hate bias

Hate Bias

A process to report and respond to incidents motivated by prejudice, bias, or discrimination against protected characteristics.

title ix

Title IX

A formal procedure for addressing complaints of sexual harassment, sexual violence, and unequal treatment in sports and other school activities.

restraint and or seclusion

Restraint and/or Exclusion

A formal procedure for reviewing and responding to incidents where physical restraint or exclusion of a student occurs.

 

Policy or Regulation Description Point of Contact Form

Informal Resolution

None An informal process to address concerns or conflicts at the lowest level without formal investigation. List of School Directors Community or Family Concern Process Resolution
Website: Community Concern Process Map

 

Bullying, Harassment, or Intimidation

Policy 437 (Students)

Regulation 400-48 (Students)

A process to report and address behaviors that target or harm individuals through repeated or severe negative actions


[email protected]

Bullying, Harassment, or Intimidation (Students)

Website: Notice of Non-Discrimination

 

Hate Bias

Policy 437 (Students)

Regulation 400-48 (Students)

A process to report and respond to incidents motivated by prejudice, bias, or discrimination against protected characteristics.


Sent automatically to the principal of the school or office where the incident occurred.

Bullying, Harassment, or Intimidation (Students)

Website: Notice of Non-Discrimination

 

Title IX

Policy 116

Regulation 116-01

A formal procedure for addressing complaints of sexual harassment, sexual violence, and unequal treatment in sports and other school activities.


[email protected]

Title IX Discrimination Formal Complaint

 

Restraint and/or Exclusion

Regulation 400-44

A formal procedure for reviewing and responding to incidents where physical restraint or exclusion of a student occurs.


[email protected]

240-586-8680

Restraint and/or Exclusion Complaint Form

Website: Special Education - Frederick County Public Schools

 

Ombuds

Policy 107

A one stop navigation to address questions or to understand your options to address concerns. [email protected] 

(240) 586-8906
Schedule an Appointment
or complete the form
Website: Office of the Ombuds

 

If your concern involves the conduct of a staff member or employee of Frederick County Public Schools (FCPS) and is not addressed through any of the above processes, you may also review the FCPS Employee Investigations page for information on how employee matters are handled. Visit: Employee Investigations to learn more about FCPS’s investigative process and oversight of professional conduct.